prize hk Platform Privacy Notice

This page describes what we collect when you use prize hk and how we keep that data protected. We collect personal information only to operate our platform, process your deposits and withdrawals, verify your identity, and comply with applicable law. We do not sell your data to third parties, and we encrypt all sensitive information stored on our servers.

Our privacy practices apply to all account holders on prize hk, regardless of location. If you access our platform from Jakarta, Surabaya, Bandung, Medan, or Semarang, the same data protections apply. We comply with Indonesian data-protection standards and international best practices for encryption and access control.

We update this privacy notice when our data practices change. The version published on this page at any given time is the version in effect. If you have questions about how we handle your data, contact our support team through in-app chat or email.

What Data We Collect on prize hk

We collect your email address, phone number, full name, and date of birth when you register an account on prize hk. We also collect your IP address and device information (browser type, operating system) each time you log in. This information helps us verify your identity, prevent fraud, and comply with regulatory requirements.

During identity verification (KYC), we collect a copy of your government-issued ID (KTP, driver's license, or passport) and a selfie photo. We use automated face-recognition software to match your ID photo against your selfie. Our system stores both images encrypted and does not share them with third parties. We retain these documents for the duration of your account and for a standard retention period after account closure for compliance purposes.

Transaction and Gaming Data

We record every deposit, withdrawal, and wager you place on prize hk. This includes the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the date and time, and the outcome. We also log which games you play — whether you're spinning Starlight Princess, joining a live blackjack table, or placing a bet on Liga 1 or Piala AFF matches. This data helps us detect fraud, settle disputes, and comply with anti-money-laundering regulations.

We retain transaction records for a minimum of five years. Gaming records are retained for the duration of your account and for a standard period after closure. You can download your transaction history anytime from your account menu on prize hk.

Cookies and Tracking

Our prize hk platform uses cookies to keep you logged in, remember your preferences, and track your session activity. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). Cookies help us provide a seamless experience across our mobile app and web interface.

We do not use cookies to track you across other websites. Our cookies are used only within the prize hk platform. You can disable cookies in your browser settings, but doing so may affect your ability to log in or access certain features.

• Session cookies expire when you close your browser.
• Persistent cookies remain for up to one year unless you clear them manually.
• We do not use third-party tracking pixels or analytics cookies that identify you personally.
• You can manage cookie preferences in your browser settings at any time.

How We Use and Protect Your Data on prize hk

We use your personal data to operate prize hk, process your account requests, verify your identity, and comply with applicable law. We do not use your data for marketing purposes without your explicit consent. We do not sell your data to third parties. We share your data only with payment processors (to process deposits and withdrawals), identity-verification vendors (to complete KYC), and legal authorities (if required by law).

Our servers may sit outside your jurisdiction. We encrypt all data in transit (using HTTPS) and at rest (using AES-256 encryption). We restrict access to your data to authorized staff members only. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

Your Rights on prize hk

You have the right to access, correct, or delete your personal data on prize hk. You can download your account information anytime from your account settings. If you find inaccurate information, contact our support team and we will correct it. If you request deletion of your account, we delete your personal data except where we are required by law to retain it (such as transaction records for anti-money-laundering compliance).

You also have the right to object to certain uses of your data. For example, you can opt out of promotional emails by clicking the unsubscribe link in any email we send. You can disable two-factor authentication if you prefer, though we recommend keeping it enabled for security. You can request a copy of all data we hold about you in a portable format.

Third-Party Processors

We work with third-party vendors to operate prize hk. Our payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions) receive only the information necessary to process your deposit or withdrawal. Our identity-verification vendor receives your ID photo and selfie to complete KYC. Our hosting provider stores our servers and databases. All third-party vendors are contractually bound to protect your data and use it only for the purposes we specify.

We do not share your data with marketing partners, data brokers, or analytics companies. We do not use your data to build profiles for targeted advertising. If we are required by law to disclose your data to a government authority, we notify you in advance unless legally prohibited from doing so.

Contact and Data Subject Requests

If you have questions about our privacy practices, want to access your data, or wish to exercise any of your rights on prize hk, contact our support team through in-app chat or email. We respond to data subject requests within a standard response window. You can also contact us if you believe we have mishandled your data or violated this privacy notice.

Our privacy practices comply with applicable law in supported jurisdictions. We do not offer our services where online wagering is prohibited. If you access prize hk from a jurisdiction where our jurisdiction's privacy laws apply, those laws take precedence over this notice where there is a conflict.